What are the best aspects of this product?
We have scaled through other similar tools but they do not match what ClickTime has to offer. It is simple and offers seamless support in term of our time tracking needs. With years of searching elsewhere only to land with ClickTime, it has proven to us that it is the best in the market we have come across. Our staff found it easy to use and it did not require much training to get the hang of things. The submissions and approvals are automated as employees can get notifications automatically on when to submit their timecards, which save time. We feel that we are not making the most use out of this tool as we need to integrate it with our payroll or finance system for efficiency.
What aspects are problematic or could work better?
There is very little or no to say negative about this tool. Every feature has become of huge help on our part. Although we are yet to fully implement this tool in all our operations, it has become our go to software. We depend on it for time tracking and generating reports to help us make the right decisions moving forward. However, there are some improvements that they need to make when it comes to bulk actions on the tool. You should be able to make bulk changes on configurations and also bulk delete of accounts. This would help to speed up the process when you want to grant or deny permission of access to users or multiple user accounts from the system.
What specific problems in your company were solved by this product?
We have employees undertaking different programs within our organization. We have to comply with state and federal rules and regulations regarding to time tracking since that is how we get funding for our projects. Due to this, we need to track or record time after every 15 minute all through since it is a requirement. ClickTime is an electronic timesheet and does this for us in the best way possible. After every 15 minute interval, it records the time each employee puts into a project and stores it as a record for reporting purposes. With such timesheet records for our employees, we can pull up different reports to know how each employee spends their time in the programs or tasks they have been assigned. Auditors and accountants can give their views their views on the system regarding how the timesheets were submitted and the criterion for their approval which brings about transparency and thus good on our part.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Government Administration
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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