What are the best aspects of this product?
We are an agency that deals with investor relations, communications and marketing. With such commitment, you want to make your clients happy and that means accurate https://financesonline.com/15-best-marketing-software-systems-business/tracking of time and reporting. With ClickTime we have been able to achieve this and more. It is fast, simple to use and accurate as a time tracking software. This helps us to be more organized and live up to the standard of our clients. The customer support is impressive as they communicate well and offer to assist us where we face problems. In short, it has managed to make our agency better in terms of performance and growth.
What aspects are problematic or could work better?
The learning and tutorial materials were too detailed. This took a lot of time to go through and learn the basics of the tool and how to utilize its features. Before I could catch up, it took months which was not what I had anticipated. However, after a few months of training and learning, I was able to get the hang of things and everything has been simple since then. Despite the long time o training and getting acquainted with the features of the tool, we are glad to have chosen ClickTime.
What specific problems in your company were solved by this product?
ClickTime has allowed us to be more organized. It is possible to track the hours you are no billing such as the volunteer time to the community. This way, you will be able to understand that time and not bill it to a specific client. On top of that, we can control or avoid over and under servicing our clients as it helps us to allocate resources based on the needs and budget the client has. With ClickTime, I can track vendors, clients, and ensure that everything is here it is supposed to be for smooth operations.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Education Management
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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