Time recording feature needs more work

What are the best aspects of this product?

Clicktime has a really reliable database. You’d be hard-pressed to lose your data if you use this tool and that is exactly what my company needs. Plus, you can organize your materials in categories for easier handling of tasks too.

What aspects are problematic or could work better?

Although the database is reliable, the actual time-tracking feature sometimes has a few lapses. We’ve had difficulty figuring this out, but we’ve realized that the timer sometimes stops ticking halfway through some tasks. This can be quite problematic considering that time recording is something that we really need.

What specific problems in your company were solved by this product?

We are a relatively new but growing company. With a tool such as ClickTime, we are able to evaluate the working capacity of our current staff on average. It is a fairly good gauge of whether we should be hiring more or not.

Are you a current user of this product?

No