What are the best aspects of this product?
Working with Clio makes things better and lighter, not just for me but also for my fellow lawyers. I did not have any significant issues transitioning to Clio from the app I’ve been using from my previous job. With Clio, you can always rely on support by simply calling their hotline or visiting their website. They offer essential troubleshooting tips that can help me get through system issues that I get to experience once in a while. This app allows me to explore more opportunities in my current practice, including taking in more cases and creating a better reputation within the law community.
What aspects are problematic or could work better?
It has been almost ten years when I first decided to acquire Clio. I have to admit that the “onboarding process” has not been smooth sailing. I have to overcome many rough spots before I became somewhat comfortable with how the platform works. I found out that hiring a product expert would help me understand how Clio works and how it can be an advantage. I took my sweet time into learning the ins and outs of the platform. After some time, I started reaping all the benefits of my hard work and patience. I think that my efficiency rate has improved by 200% from the time I had Clio, and from there on, things have never been the same for me. Also, I would like to point out my challenges when it comes to collecting payments. Unfortunately, I have a handful of clients who could not afford to pay a deposit or a trust balance into their account. So what they do is pay me directly through another app, which will require them to pay an extra three percent charge, which could be a steep amount for some people.
What specific problems in your company were solved by this product?
Consent forms can now be drafted and signed through this platform, which could simplify handling some of our legal transactions.
Are you a current user of this product?
No
What is your company size?
11-50 Employees
What is your industry?
N/A
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