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User review of Close

Great Option For Start-Ups

- by Melba

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I have gone through with a lot of CRM systems, such as BaseCRM, Salesforce, and Pipedrive. But nothing comes close to Close.io. So far, it is the best CRM platform we have worked with. It fuses best practices with the tool, which is already easy yet very robust. The smart views, the mass email feature, and the in-app call tracking are excellent functionalities I love about the software.

What aspects are problematic or could work better?

Close.io still has some features lacking in its lineup. It would have been a better product if it automatically deletes duplicate contacts, schedule the mass mailing functionality, depper click tracking, an app for mobile devices and integrations with the widely used tools.

What specific problems in your company were solved by this product?

Close.io has helped us monitor all our sales leads and current sales campaigns and enable us to react smartly to any updates, changes, etc.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.