What are the best aspects of this product?
I have gone through with a lot of CRM systems, such as BaseCRM, Salesforce, and Pipedrive. But nothing comes close to Close.io. So far, it is the best CRM platform we have worked with. It fuses best practices with the tool, which is already easy yet very robust. The smart views, the mass email feature, and the in-app call tracking are excellent functionalities I love about the software.
What aspects are problematic or could work better?
Close.io still has some features lacking in its lineup. It would have been a better product if it automatically deletes duplicate contacts, schedule the mass mailing functionality, depper click tracking, an app for mobile devices and integrations with the widely used tools.
What specific problems in your company were solved by this product?
Close.io has helped us monitor all our sales leads and current sales campaigns and enable us to react smartly to any updates, changes, etc.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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