Far superior to other options

What are the best aspects of this product?

If you’re looking for an alternative to TeamViewer with equally robust features, then you won’t go wrong with CloudBerry. Plus, unlike its counterparts, this program is absolutely free. I doubt this can get any better than this.

What aspects are problematic or could work better?

Multi-tasking and viewing multiple screens remotely is virtually impossible here. However, I can’t really complain much because it still does what it promises to do.

What specific problems in your company were solved by this product?

We use this to remotely support other users in our network—from setting up email accounts for them all the way to rebooting their system. It’s great support for our less technically-savvy peers.

Are you a current user of this product?

Yes