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User review of CloudBerry Remote Assistant

No investment needed!

- by Amelie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

My favorite thing about this program? It’s absolutely cost-free! Without shelling out money or company resource, I can easily manipulate my colleagues’ screens. I can access devices from one vantage point too. I use this mostly to monitor the weather in a particular place, and I love it! Unlike its competitors, I can choose to be untraceable. There are no prompts that eject me from my view. I heard that there is a newer and more robust paid version for CloudBerry on the horizon—but the free version already does so much for me and my team. 

What aspects are problematic or could work better?

My only beef with this program is that there is no proper recording of data. However, they do have a good community of users that have been able to help me figure out workarounds for issues that I encounter.  

What specific problems in your company were solved by this product?

This solution lets me manipulate—either to repair or restart—PCs and devices remotely. 

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.