Best SMART Call Centre Solution on Market

What are the best aspects of this product?

I can synchronize all of the platforms that I am using and have everything in one place!

What aspects are problematic or could work better?

There is nothing I would change so far, maybe I will find something while using it more.

What features/services would you like to see in future versions of this product?

More and more integrations and ease of use - less clicking, more suggestions

What specific problems in your company were solved by this product?

To be able to track all the calls and messages as an aspect of performance, but also saves a lot of time

Are you a current user of this product?

Yes