User review
of CloudTalk
CloudTalk Is Awesome!
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The product integrates well with our CRM, Pipedrive. It's easy to use and loads quickly. You can record calls and track who've you called using both systems.
What aspects are problematic or could work better?
Need IOS app and there was an issue with the tagging and disposition notes that they are working on now.
What features/services would you like to see in future versions of this product?
APP on my phone so I can call from anywhere
What specific problems in your company were solved by this product?
We needed a solid and affordable desktop phone system to really push our sales division forward. Once all the integrations are figured out it will be a great product for us to Scale.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Real Estate
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Aircall
Why did you decide to change it?
Price
Are you satisfied with the change?
So Far!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
Under $100
What is your total annual cost for using this product?
N/A
How long is your contract with the vendor?
1 year
