User review
of CloudTalk
Customer service just as I needed
-
by Haulík Maroš
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The environment of CloudTalk is user friendly and the the customer support is very capable and responsive. Furthermore, the pricing is set properly to the service you get.
What aspects are problematic or could work better?
I do not see any problematic aspects so far.
What features/services would you like to see in future versions of this product?
Android based solution.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Insurance
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
