What are the best aspects of this product?
I highly recommend CloudTalk. They offer efficient service worth of money. Currently using basic features as well as advanced call routing such as personalized greetings , automated call redirection, blacklist of blocked phone number, real-time analytics. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you.
What aspects are problematic or could work better?
I have not noticed yet any issues.
What features/services would you like to see in future versions of this product?
I would appreciate apps.
What specific problems in your company were solved by this product?
It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services. Additionally, it helped to improve communication capabilities in and out of the company, and provided access to effective channels for all devices and locations.
Are you a current user of this product?
Yes
What is your company size?
51-100 Employees
What is your industry?
Financial Services
Did your company use a different software before this one?
Yes
How did your company implement this product?
in the cloud
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