Very user friendly solution with all the functions that you might need

What are the best aspects of this product?

They offer efficient service worth of money. Currently using basic features as well as advanced call routing such as personalized greetings, automated call redirection, a blacklist of the blocked phone number, real-time analytics. It is user-friendly software and you have the possibility to customize it on your own.

What aspects are problematic or could work better?

I have not noticed yet any issues.

What features/services would you like to see in future versions of this product?

Integration with more services.

What specific problems in your company were solved by this product?

Cloudtalk helped us to improve communication capabilities in and out of the company and provided access to effective channels for all devices and locations. It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services.

Are you a current user of this product?

No