- Home Call Center Software CloudTalk Good price / performance ratio. Great customer support
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User review
of CloudTalk
Good price / performance ratio. Great customer support
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by Lukas Hlavacek
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
We've been working with CloudTalk for 3 years. Integration was very easy with the help of administrators and customer support operators. Simple user interface. easy to set up IP phones.
What aspects are problematic or could work better?
Customer support and administrators advised us all the problems. Everything solved right away.
What features/services would you like to see in future versions of this product?
We are satisfied with these features.
What specific problems in your company were solved by this product?
We had a problem with our device. Everything resolved with CloudTalk immediately.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Cosmetics
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
