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User review of CloudTalk

Great product & support team!

- by Roman Kodaj

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

CloudTalk has great support team that is always ready to help. The best part od using it is its time-saving aspect, it basically does a lot of stuff for you.

What aspects are problematic or could work better?

Everything is working well.

What features/services would you like to see in future versions of this product?

More integrations and I miss a the mobile app

What specific problems in your company were solved by this product?

Increase call quality and boost customer experience.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

No information provided by the reviewer.