What are the best aspects of this product?
Cloudtalk offers simple yet powerful solution for both small and large enterprises.
What aspects are problematic or could work better?
Customer support could use some more work in terms of how useful or polite they are.
What features/services would you like to see in future versions of this product?
Integration with more services.
What specific problems in your company were solved by this product?
As a financial institution we needed to easily record our phone calls, however Cloutalk offers much more - mostly as a good solution for multi-national call center.
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Financial Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
What was the cost of implementing this product?
100€
What is your total annual cost for using this product?
600€
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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