Practical call centre tool with cool UI

What are the best aspects of this product?

Cool and simple UI, all team members are able to use it right away.

No need of any training.

What aspects are problematic or could work better?

Various pricing modules when managing calls internationally.

What features/services would you like to see in future versions of this product?

Smartphone app

What specific problems in your company were solved by this product?

Helped our customer care team to manage great amount of incoming calls, as well as bring higher clarity into clients processes and specific attentiveness into specific cases.

Are you a current user of this product?

No