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User review of CloudTalk

Smart tool for smart teams & Excellent customer experience.

- by Matt D.

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The best on Cloudtalk is the ability to integrate with other tools you use. So, when a customer reaches out us I am able to see all of their account information right in Cloudtalk.

What aspects are problematic or could work better?

There are no cons at this moment, does everything as we expected.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

FEATURE DETAILS

No information provided by the reviewer.