User friendly

What are the best aspects of this product?

It is very intuitive. We had no problems with integration of CloudTalk. The whole process was very smooth and easy. Even when we had questions customer support was always ready to help.

What aspects are problematic or could work better?

So far none.

What features/services would you like to see in future versions of this product?

We would appreciate mobile app.

What specific problems in your company were solved by this product?

We have now even better communication with our customers because it is so much easier. This led to satisfaction on both sides - our customers and our employees.

Are you a current user of this product?

Yes