User friendly and best value for the price

What are the best aspects of this product?

Amazing! Convenient and really easy to use even for the non-technically skilled people.

What aspects are problematic or could work better?

I had some trouble with activating integrations.

What features/services would you like to see in future versions of this product?

Mobile app

What specific problems in your company were solved by this product?

Solving helpdesk issues is 40% faster.

Are you a current user of this product?

Yes