MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of CloudTalk
User review of CloudTalk

With CloudTalk we provide excellent customer support without hassle

- by Michal Kouril

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Our agents are using LiveAgent daily and we were looking for call system in cloud that offers integration with it. CloudTalk has done it perfect.

What aspects are problematic or could work better?

Missing mobile app.

What features/services would you like to see in future versions of this product?

Mobile app.

What specific problems in your company were solved by this product?

Complete call center in our company.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

No information provided by the reviewer.