100% transparency into my business

What are the best aspects of this product?

It is transparent and all the team members can see who's booked when, when they have available time and if the person chose a team member or gave no preference who they will talk to. Based on this, we judge the team's performance and discuss why website visitors chose that very team member over others.

This has been really helpful and the need to spend more time on discussion and communication lessened due to the fact that nobody needs to prove us anything; the result is just there!

What aspects are problematic or could work better?

There is no backend translation, only front-end. There is no translation of user interface into other languages, you can only translate the booking form.

What features/services would you like to see in future versions of this product?

User interface

What specific problems in your company were solved by this product?

Now my employees are more organized, we save time. We are going to use Cogsworth again once we need to schedule appointments in the future.

Are you a current user of this product?

No