MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Comindware Tracker
User review of Comindware Tracker

Awesome for workflow tracking and management

- by Barbara Williams

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

This software is perfect for me to track workflow time or to provide access to breakdowns of workflow tasks. Setup costs on the market are reasonable and average. They offer simple licensing and price per user. Overall, this is a great tool for managing workflows.

What aspects are problematic or could work better?

Customer support takes longer. It is necessary to enhance user experiences. It should be responsive.

What features/services would you like to see in future versions of this product?

This solution has solved many of our business issues, including the purchase of additional web form and record generation software.

What specific problems in your company were solved by this product?

We are using Comindware Tracker to automate web forms. The most valuable feature I've found is the easy synchronization with other tools.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Business Supplies and Equipment

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

100$

What is your total annual cost for using this product?

1000$

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Graphical modeling of processes
4
very good
Pre-fill forms
3
ok
Visual representation of tasks
3
ok
SLA status indicators
3
ok
WYSIWYG form designer
3
ok
KPI-based reports
3
ok
Notifications
3
ok
Parallel branches
3
ok
Role-based access
3
ok
Integration
4
very good