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User review of Comindware Tracker

Best Cloud Hosted Workflow Management Platform that Automates & Optimizes Business Processes

- by pratik shah

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

According to me, it's easy to design and manage. No coding is needed. It is easily accessible through any web browser. Other key features includes:- Team Collaboration, Quick setup without IT resources, Ease of electronic form design.

What aspects are problematic or could work better?

I am indeed satisfied from the features mentioned by this product. There are hardly any cons. But, if needed to mention, then facility of Integration of this product with SMS portal is missing. If this is completed, then I can inform my sales associates about the tasks to be finished.

What features/services would you like to see in future versions of this product?

As mentioned earlier, facility of Integration of this product with SMS portal; is the feature/service that I would like to see in future versions of this product.

What specific problems in your company were solved by this product?

We wanted a specific tool with great efficiency so that we can host our workflow management platform in cloud. Then, you have an idea :)

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

$27

What is your total annual cost for using this product?

$41

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Graphical modeling of processes
4
very good
Pre-fill forms
4
very good
Visual representation of tasks
5
amazing
SLA status indicators
4
very good
WYSIWYG form designer
4
very good
KPI-based reports
4
very good
Notifications
4
very good
Parallel branches
3
ok
Role-based access
3
ok
Integration
4
very good