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User review of Comindware Tracker

Best Collaborative Work Solution Today

- by Sandro Roberto Lima Santos

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Collaboration tools, ease of use, ease of use anywhere and on other devices, ease of sharing, security and flexibility

What aspects are problematic or could work better?

The connection often fails and many collaborators fail to connect on the first attempt. I do not know if for some time our network is unstable. This can be studied, so that even with unstable networks the connection will be made without problem



What features/services would you like to see in future versions of this product?

More flexible connection, even with the unstable network, a better user administration panel, easier and more intuitive

What specific problems in your company were solved by this product?

Working time has declined drastically, since everyone collaborates in the conduct, editing and finalization of the work. This way time is gained for others who were not made rationally because of the lack of time

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Civic & Social Organization

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

How long is your contract with the vendor?

1 month

FEATURE DETAILS

Graphical modeling of processes
5
amazing
Pre-fill forms
5
amazing
Visual representation of tasks
5
amazing
SLA status indicators
5
amazing
WYSIWYG form designer
5
amazing
KPI-based reports
5
amazing
Notifications
5
amazing
Parallel branches
5
amazing
Role-based access
5
amazing
Integration
5
amazing