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User review of Comindware Tracker

Best software for connectiong prople, data and daily process with a cloud tool

- by Ankit Kumar Gupta

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This software helps us to manage the people, understand the customer problem and raise the issues.

What aspects are problematic or could work better?

For a big company, this software is very helpful to manage the people.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

tableau for data analytics

Why did you decide to change it?

want to check for another opinion.

Are you satisfied with the change?

extremely

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Graphical modeling of processes
4
very good
Pre-fill forms
4
very good
Visual representation of tasks
4
very good
SLA status indicators
4
very good
WYSIWYG form designer
4
very good
KPI-based reports
4
very good
Notifications
4
very good
Parallel branches
4
very good
Role-based access
4
very good
Integration
4
very good