User review
of Comindware Tracker
Comindware Tracker
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Product Roadmap is one of the best features about it. It is web-based tool for automation of workflow and business process. It saves cost and time. Its efficient.
What aspects are problematic or could work better?
Integration with third party application can be improved , rest everything is good.
What features/services would you like to see in future versions of this product?
Scalablility in terms of integration with third party application
What specific problems in your company were solved by this product?
We used this product for workflow creation and automation. It helps in better decision-making.
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
What software did you use before?
RationalPlan
Why did you decide to change it?
Support post-purchase , Product Roadmap , Cost Effective , Ease of Set up
Are you satisfied with the change?
Yes It has improved the efficieny a lot
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
I was not involved with purchase process
What is your total annual cost for using this product?
I was not involved with purchase process
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
I was not involved with purchase process
FEATURE DETAILS
Graphical modeling of processes very good
4
Pre-fill forms amazing
5
Visual representation of tasks very good
4
SLA status indicators amazing
5
WYSIWYG form designer amazing
5
KPI-based reports amazing
5
Notifications amazing
5
Parallel branches very good
4
Role-based access very good
4
Integration amazing
5
