What are the best aspects of this product?
It helps to manage simple, yet important processes. You can set up something like 3-step process and make it more complex, when you know how to optimise it - really easy and effective.
What aspects are problematic or could work better?
I don't like how attached files work. Browser offers to download them instead of view. That's something that can be easily fixed..
What features/services would you like to see in future versions of this product?
see above - improved work with attached files
What specific problems in your company were solved by this product?
process were put under control.
CAPEX, expenses approval and claims management
all is transparent now thanks to Comindware Tracker
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
MS Excel and some task management
Why did you decide to change it?
different activities in different files, different people adding different records etc
Are you satisfied with the change?
yes - absolutely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C