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User review of Comindware Tracker

Have full control of workflows, updates and notifications

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Without a doubt, what I like most about Commindware is that I can be aware of the news that is presented in the workflows in execution and in the projects under my supervision, I have saved a lot of time and money with this software because I no longer need to move to the process site but from the application from anywhere I can be updated about the entire process.

What aspects are problematic or could work better?

The user interface is something that could be improved, technical support is sometimes a bit slow and the response to requests do not match the requests made.

What features/services would you like to see in future versions of this product?

Personally I recommend 100%, I think it is the best workflow manager in the market is very complete and for an affordable price, it was undoubtedly a great investment.

What specific problems in your company were solved by this product?

In our company, a great deal of processes are carried out daily and it is necessary to be aware of each one of them, to supervise the operations and the novelties of each function, the unemployment of the people and the physical resources, this was a very tedious task because it required investment of time and money in travel to each job or place of project execution, commindware solved us is a problem with software that allows us to be updated from the application.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Graphical modeling of processes
5
amazing
Pre-fill forms
5
amazing
Visual representation of tasks
5
amazing
SLA status indicators
4
very good
WYSIWYG form designer
4
very good
KPI-based reports
5
amazing
Notifications
5
amazing
Parallel branches
5
amazing
Role-based access
4
very good
Integration
5
amazing