What are the best aspects of this product?
Great for keeping everyone in the loop. Comindware Tracker is integrated with Active Directory, so user management is snap. Comindware Tracker sales would have to contact engineering to see what phase a project was in, now anyone can see where a project is at which has eliminated a lot of phone calls. Our customer satisfaction has improved by a large margin since implementing it.
What aspects are problematic or could work better?
A number of social media platforms which may not be very popular. reporting is OK, but might be improved.
What features/services would you like to see in future versions of this product?
Reporting should be improved. API can be improved too
What specific problems in your company were solved by this product?
: Comindware Tracker is great for keeping everyone in loop. Before Comindware Tracker sales would have to contact engineering to see what phase a project was in, now anyone can see where a project is at which has eliminated a lot of phone calls.
Are you a current user of this product?
No
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Computer Software
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
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