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User review of Comindware Tracker

Highly recommend

- by Lucy Smantser

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It allows business users to develop, maintain and update workflows using simple drag and drop web-interface. Forms designing process is easy too. You can set rules and controls in a form and they will be replicated out for usage on mobile devices within a single publishing process.

What aspects are problematic or could work better?

I would be glad to have some rule pre-sets for forms and workflows instead of Excel-like formulas. I hope Comindware will add them with one of product updates.

What specific problems in your company were solved by this product?

We use Comindware Tracker for workflow automation across the whole organization. Actually me personally use it for streamlining HR processes, such as onbroarding, hiring, performance review, various document approval processes, training organization and much more.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

Graphical modeling of processes
5
amazing
Pre-fill forms
5
amazing
Visual representation of tasks
4
very good
SLA status indicators
5
amazing
WYSIWYG form designer
4
very good
KPI-based reports
5
amazing
Notifications
5
amazing
Parallel branches
5
amazing
Role-based access
5
amazing
Integration
5
amazing
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