What are the best aspects of this product?
Application is quite simple to manage. There is a lot of other application to manage your workflow on the market but none of them is so user-friendly in comparison to Comindware Tracker. You can also access the application from basically any browser. Another big advantage is the fact that no “hardcore” coding ability is required – after few days you’ll get to know most of the required formulas.
What aspects are problematic or could work better?
It would be great to have better integration with Microsoft services, like outlook. Sometimes it is required to refresh the page few times. Apart from that I cannot complain.
What features/services would you like to see in future versions of this product?
As mentioned above, it would be great to have better integration with Microsoft services
What specific problems in your company were solved by this product?
We're managing our workflows and projects with this application right now
Are you a current user of this product?
No
What is your role with this product?
How long have you been using this product?
Trial/Demo only
What is your company size?
More than 100 Employees
What is your industry?
Oil & Energy
Did your company use a different software before this one?
Yes
What software did you use before?
JIRA
Why did you decide to change it?
This one is cheaper
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
Less than 10.000 USD
What is your total annual cost for using this product?
~ 20.000 USD
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Yes, 15%
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