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User review of Comindware Tracker

My Experience on using Comindware Tracker

- by Lakshmi Bhargavi

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The price is really reasonable and it's performance goes above and beyond the average expectation. We are glad the team found it easy to use too.

What aspects are problematic or could work better?

Cost is a little bit high. Customer support takes more time. It lacks free training options. Video-guide would be very useful.

What features/services would you like to see in future versions of this product?

This platform is very good for automating the management of workflow reports and has a control panel with many customizable options. Your mobile access is very fast.

What specific problems in your company were solved by this product?

The cost can be affordable. Customer response can be quick.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

Free trail

What is your total annual cost for using this product?

Free trail

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

NO

FEATURE DETAILS

Graphical modeling of processes
5
amazing
Pre-fill forms
5
amazing
Visual representation of tasks
5
amazing
SLA status indicators
5
amazing
WYSIWYG form designer
5
amazing
KPI-based reports
5
amazing
Notifications
5
amazing
Parallel branches
5
amazing
Role-based access
5
amazing
Integration
5
amazing