What are the best aspects of this product?
Employees like that it is easy to tweak workflows and forms, so they can easily optimize without breaking stride. Besides, it successfully routes hand-offs between different teams, adds transparency to workflows and allows for social collaboration within workflow tasks.
What aspects are problematic or could work better?
Open API is good, but not enough in my opinion. I would add out-of-box integrations with popular web-services.
What features/services would you like to see in future versions of this product?
What specific problems in your company were solved by this product?
Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests that come through a web form and then processing service request and managing service delivery.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?