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User review of Comindware Tracker

Powerful tool for web

- by shanti dutta

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Price is really low. Performance is beyond what we were expected .It really make easy to track our work flow without taking any break.

What aspects are problematic or could work better?

I think they should work on API. They email notification system would have a time set option.

What features/services would you like to see in future versions of this product?

It should include the CMR function because it work seamlessly with the site.It will also be very helpful for the company sales person to point out the problem and to inform us what we need to implement to increase visit.

What specific problems in your company were solved by this product?

It really simplified our way to design and configuration site. We can now easily track our errors during management . Before that we have to wait of the other team to notified us the problem . Now we can save time. Due to it multi window option we work across several function at the same time.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Design

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

25usd per month

What is your total annual cost for using this product?

288 USD approx

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Graphical modeling of processes
4
very good
Pre-fill forms
3
ok
Visual representation of tasks
5
amazing
SLA status indicators
4
very good
WYSIWYG form designer
2
mediocre
KPI-based reports
3
ok
Notifications
5
amazing
Parallel branches
4
very good
Role-based access
4
very good
Integration
4
very good