What are the best aspects of this product?
1. Drag-and-drop feature is very convenient
2. Automation is possible against predefined rules
3. Doesn't require technical skills
What aspects are problematic or could work better?
As the software needs no coding skills, it is limited in terms of advanced features - creating complex alogorithms, AI implementation, etc. Thus I can not use it to handle mega projects involving thousands of workers.
What features/services would you like to see in future versions of this product?
1. AI-based automation
2. Pricing could be lowered for non-profit organizations
3. Implementation capability of complex algorithm
What specific problems in your company were solved by this product?
As a remote tutoring organization, we had to connect to our mentors from different countries across the globe. We had to assign tasks, set deadlines, monitor progress daily. And Comindware Tracker provided an excellent solution to our needs.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
E-Learning
Did your company use a different software before this one?
Yes
What software did you use before?
Asana
Why did you decide to change it?
Other software required a dedicated IT personnel to set-up, implement and monitor it. But I was able to set-up Comindware Tracker myself, without the need of much technical expertise.
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
$1250
What is your total annual cost for using this product?
$1100
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes, $150
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