- Home Workflow Management Software Comindware Tracker Superb workflow software
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User review
of Comindware Tracker
Superb workflow software
-
by Jonathan Kenson
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Ease of use and scalability. Business users can build their own workflows and web forms, maintain and modernize them, right from web interface. Administrators with some technical skills can easily create complex workflows and integrate with the 3rd party systems via open API.
What aspects are problematic or could work better?
Documentation might be more detailed.
What specific problems in your company were solved by this product?
we use Comindware Tracker for solving pretty common business problems - speeding up approval processes, simplifying SLA tracking and customer order handling, and much more.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
FEATURE DETAILS
Graphical modeling of processes amazing
5
Pre-fill forms amazing
5
Visual representation of tasks amazing
5
SLA status indicators amazing
5
WYSIWYG form designer amazing
5
Notifications amazing
5
Parallel branches amazing
5
Role-based access amazing
5
Integration very good
4
