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User review of Comindware Tracker

Tool for all departments in the company.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Less Code, straightforward and interactive app.

Drag and drop helps a lot

Multi-platform support/web app

The workflow designer is very intuitive.



I am already a Robotic Enterprise Automation Consultant and have used various RPA tools too. This is something kind of new. All my team members are just a workflow away! We have many non-techies in the house, and they are loving this new tool. Endless possibilities.

What aspects are problematic or could work better?

Maybe they could provide addons or plugins for third-party tools like Outlook.

What features/services would you like to see in future versions of this product?

Store for addons and developers.

What specific problems in your company were solved by this product?

Workflow management and task scheduling.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

UiPath, trello and Softomotive

Why did you decide to change it?

Each of them has their own USPs

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

TBD

What is your total annual cost for using this product?

TBD

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

TBD

FEATURE DETAILS

Graphical modeling of processes
5
amazing
Pre-fill forms
5
amazing
Visual representation of tasks
5
amazing
SLA status indicators
4
very good
WYSIWYG form designer
5
amazing
KPI-based reports
4
very good
Notifications
5
amazing
Parallel branches
5
amazing
Role-based access
5
amazing
Integration
4
very good