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User review of Comm100

Awesome, feature-loaded Live Chat application

- by Eldon

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Different projects and multi-language support, outstanding reporting and insights, fantastic service. The auto chat translator is incredibly helpful and reliable, helping us to connect with a number of customers around the world.

What aspects are problematic or could work better?

No Microsoft Dynamics CRM integration

What specific problems in your company were solved by this product?

Online chat support for multi-languages as we work internationally.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.