Comm100’s great online chat

What are the best aspects of this product?

A few of the things we enjoy best about Comm100 is having amazing functionality, high-end software, and it's cost-effective. It has ChatBot too that lets us automate the usual answers to the most frequent questions from people which frees up time and boosts our turnaround times. Moreover, the cool thing is that this chat won't go offline until you've decided to log off.

What aspects are problematic or could work better?

There's nothing bad about this software. Each version was significantly improved every time and responded to consumer feedback, demonstrated no bugs or sluggishness.

What specific problems in your company were solved by this product?

With Comm100 we could offer excellent help and tech support. Through the online chat of this system, we can effectively connect with people who browse our website and enhance user satisfaction. We can automate common replies, do follow-ups to our web users and instantly generate a report of the interaction at the end of the chat.

Are you a current user of this product?

Yes