Excellent product, staff, and awesome partner

What are the best aspects of this product?

The Comm100 staff is a delight to deal with. They are informed, sensitive, artistic, optimistic and ready to dive into data to put the customer first.

What aspects are problematic or could work better?

It's hard to find something unlikeable with Comm100. The team is simply awesome. Though I'd prefer it if they had a California office.

What specific problems in your company were solved by this product?

Comm100 fully understands agent training and appropriate applications for bots and automation. We are able to assign a trustworthy advisor to our clients.

Are you a current user of this product?

Yes