User review
of Comm100
Excellent support
-
by Serenity
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
I really liked the reporting feature of the app as well as the other features such as chat history, rating and code planning.
What aspects are problematic or could work better?
You can't get the year-round report. You could only have it split by 3 months.
What specific problems in your company were solved by this product?
It solved how we handle our customer care through online support.
Are you a current user of this product?
Yes
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
