Most favorite chat program

What are the best aspects of this product?

Comm100's powerful. It does provide all the features an operator needs to offer excellent customer service.

What aspects are problematic or could work better?

I'd like to be able to do more customization through the agent's perspective.

What specific problems in your company were solved by this product?

Comm100's reports are even more comprehensive than those of any other chat app we've used.

Are you a current user of this product?

No