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User review of Commence CRM

Intuitive and easily customizable solution

- by Geneva

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Commence CRM offers the perfect balance between cheap solutions that provide basic features and full-featured systems like Salesforce and Microsoft Dynamics that are expensive and difficult to use. Commence offers an intuitive user interface and you can easily customize the app for your needs. Other top features are a customizable dashboard and top notch reporting functionality with built-in analytics.

What aspects are problematic or could work better?

We have no complaints about Commence CRM. It is a cloud-based solution which means we need a stable internet connection, which thankfully we have in our area.

What specific problems in your company were solved by this product?

Commence CRM has replaced our complicated old system where we were using Microsoft Outlook Contacts and spreadsheets to manage customer data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.