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User review of Commence CRM

Offers excellent functionality at an affordable rate

- by Priscilla

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

You can add modules for project management, customer service, marketing, sales opportunity management, and contact management at an affordable rate. The vendor provides top notch customer support with knowledgeable and helpful agents. The system is intuitive and easy to use, and we plan to add more modules in the future.

What aspects are problematic or could work better?

There are no complaints as Commence CRM fulfills all our expectations.

What specific problems in your company were solved by this product?

We needed a system that could help us effectively collect and manage leads. We are using the sales edition of Commence CRM which includes sales opportunities management, lead management, email integration, task management, and contact and account management. The system offers great reporting features and even the basic version provides pre-built analytics for sales and leads.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.