User review of CompletePBX 5

Best open source based Phone system

- by Fabio Ricci

What are the best aspects of this product?

It's based on open source, still, you get premium support from either the manufacturer or the resellers. Their upgrade/update process is flawless and they keep the system up to date and security tight.

What aspects are problematic or could work better?

I think the product is mature as it is right now. Some minor feature upgrades or add ons might be interesting,

What features/services would you like to see in future versions of this product?

24/7 customer support direct from manufacturer

What specific problems in your company were solved by this product?

We need a virtual PBX, without compromising security and/or features. Xorcom offered full feature set in a virtual machine format. We choose to do it on Hyper-v and gain the High availability features as we have clustering VM environment. The system it's been working for 4 years at least without a single glitch.

Are you a current user of this product?

Yes

Did your company use a different software before this one?

Yes

What software did you use before?

We tried open source solutions (elastix, asterisk based)

Why did you decide to change it?

All other systems had serious security issues and bugs. Support was close to none.

Are you satisfied with the change?

YES

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

Best open source based Phone system

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