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User review of Concur

Encourages timely reimbursement

- by Kari

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is possible to take photos of receipts and then upload then into the application. When you are travelling, you will incur costs that you need to be refunded once you end your business trip. This tool equips you with the right features and platform to help capture those receipts and create an expense report. In short, you do not have to carry with you all those receipts or pile them in one place to attend them at the end of the month. You can track an expense by scanning the receipt as it happens. All those scanned receipts are stored in one location electronically which makes your work easier. Apart from that, it makes your travels easy to plan and book.

What aspects are problematic or could work better?

There are a few glitches here and there. This tool does not do everything for you, and in some cases, you have to edit some of the details which are not correctly entered by the system. For example, it can categorize breakfast as dinner, which means that I have to go to that report and edit it before submitting. This can be annoying at times. Apart from that, the travel page does not lead as fast as it should be. This may take a few minutes of your time which is not that big of an issue. All in all, the tool does what it promises in terms of tracking what you have spent in your travels and submitting a report for the purpose of reimbursement.

What specific problems in your company were solved by this product?

It helps to solve problems that relate to business travels and expenses. When employees travel for business reasons, those expenses are captured by the tool through scanning of the receipts that you get as a result. Travel expenses are difficult to administer, control or manage within a company setting. With Concur, you will be able to do this with ease and adhere to compliance when it comes to company travel regulations. In the end, you will be able to know how much you can spend on travels and instill this on your employees. It thus helps to keep those travels and expenses at a certain limit.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Medical Devices

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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