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Concur REVIEW

Accounting Software

10 user reviews
USER SATISFACTION 96%
OUR SCORE 7.6

What is Concur?

Concur is a suite of travel and expenses management app that aims to make business travels easy to book, manage their costs, and liquidate or bill the expenses. The app can serve the official travel dynamics of both small companies and Fortune 500 corporations. It has four major components: Concur Expense; Concur Travel; Concur Invoice; and Concur for Mobile.

Concur Expense makes it convenient and seamless to track, analyze, and report about business travel spending. An expense can be immediately recorded and approved by taking a picture of receipts. It can also incorporate electronic receipts of airlines, hotels, restaurants, and ground transportation services, as well as credit card purchases. Furthermore, the module can integrate with enterprise resource planning data for greater visibility of your budget and expense.

Meanwhile, Concur Travel features customized trip planning process that lets managers approve or decline request adjustments. The module offers a wide inventory of global travel distribution systems, including negotiated prices and web-only fares. You also get over 25 report templates to document your staff’s travel spend.

Concur Invoice, on the other hand, offers dynamic options to match your invoice and purchase requisition work flows. The module matches purchase orders versus deliverables that helps you to have a tight grip on vendor compliance. Likewise, it features automated vendor payments, such as, ACH, checks, and credit cards. A supplier self-portal allows vendors to check invoices and payments without the need to bug you with calls.

A mobile version for iOS, Android, Blackberry, and Windows Phone is available to help you bring Concur’s major features with you, from booking to invoicing and expense reporting.

Overview of Concur Benefits

  • Capture expense easily by taking pictures of receipts
  • Immediately approve or reject expense via manager access
  • Create reports out of receipts
  • Add car mileage to the report
  • Book your travel on the go
  • Secure online transactions with data encryption and remote wipe capabilities
  • Choose from a broad inventory of global travel suppliers including negotiated rates
  • Choose from more than 25 template reports to quickly create your spend reports
  • Easily integrates with ERP or accounting software for faster budget/expense processing
  • Can incorporate e-receipts of airlines, hotels, restaurants, and transportation providers; saves you time on reporting
  • Automated vendor payments and supplier self-portal means you won’t get as much supplier calls regarding payments and invoices
  • Mobile capable on all four major smartphone OS: iOS, Android, Blackberry, and Windows Phone

Overview of Concur Features

  • Purchase order vs. supplier deliverables matching
  • Supplier self-portal
  • ERP/accounting integration
  • ONESOURCE Inirect Tax compliant (Thomson Reuters)
  • Quick review of travel details
  • Manager access to authorize expenses
  • Online booking with trip segment imports from the app
  • Report attachments
  • iOS, Android, BlackBerry, Windows Phone apps
  • Over 25 template reports
  • ISO 27001, SOC 1 / SSAE16 and PCI certifications and audits
  • credit card integration

What Problems Will Concur Solve?

Be done with the administrative tasks of your employees’ travels so you can focus on your real job

Concur helps you to cut the effort and time to manage your staff’s travel details. Capturing and approving expenses is easy via manager access to images of receipts, while reporting can be created out of receipts so you can quickly receive their travel spend reports. Bookings are also convenient via mobile or online; you have at once a broad selection of travel suppliers in your fingertips; thus, saving you time to search for the best rates.

Work with suppliers closely without the need to get bugged often with details and nuances

You can automate invoice creation and link it with automated payments via credit card, checks, or ACH. On the other end, suppliers can access a self-help portal to check payments and invoices without the need to contact you. To keep a tight control over the travel spend, the app can match your purchase orders versus supplier deliverables.

Skip the mundane process of submitting your department’s travel expense reports to accounting

No more spending a whole day just to liquidate travel expenses. Everything can happen on the spot even while you or your employee is traveling. Receipts are right away captured via picture or e-receipt integration and reports can be generated at once. Details about supplier deliverables and your purchase orders are quickly matched by the app, which you can easily pull out and put in your reports. Because the app can be integrated to your company’s accounting or ERP, you can submit travel spend reports in a cinch without the need to drop by the finances department.

Concur Position In Our Categories

Position of Concur in our main categories:

500

Concur is one of the top 500 Accounting Softwareproducts

500

Concur is one of the 500
Accounting Software products


Concur is also listed in the following subcategories:

Category:Position:Category:Position:
Accounts Payable Software#44 Expenses Management Software#62
Time Management Software#32
Category:Position:
Accounts Payable Software#44
Expenses Management Software#62
Time Management Software#32

It is crucial to keep in mind that hardly any software in the Accounting Software category is going to be an ideal solution that can meet all the goals of different business types, sizes and industries. It may be a good idea to read a few Concur reviews first as certain solutions might excel just in a very small group of applications or be created with a very specific industry in mind. Others may function with an intention of being easy and intuitive and as a result lack advanced features welcomed by more experienced users. You can also find software that focus on a large group of users and provide a rich feature base, however that in most cases comes at a more significant price of such a solution. Make sure you're aware of your needs so that you buy a solution that has specifically the functionalities you search for.

How Much Does Concur Cost?

Concur Pricing Plans:
Free trial
Standard Edition
$8/report
Professional Edition
By quote

Standard Edition – $8/report (average price)

  • Expense report creation
  • Expense report approval
  • Automated expense policy enforcement
  • Mobile app
  • Receipt capture
  • Personal card integration
  • Corporate card integration
  • Basic reporting (pre-defined reports)
  • App center access
  • Single sign-on

Optional Services:

  • Itinerary management
  • End user support
  • Report auditing
  • Advanced reporting

Integration Options:

  • QuickBooks
  • Netsuite
  • Salesforce
  • 3rd party integrators

Professional Edition – By quote

  • Expense report creation
  • Expense report approval
  • Automated expense policy enforcement
  • Mobile app
  • Receipt capture
  • Personal card integration
  • Corporate card integration
  • Basic reporting (pre-defined reports)
  • App center access
  • Single sign-on
  • VAT tracking
  • Advanced expense policies
  • Advanced approval workflows
  • Multiple reimbursement accounts

 Optional Services:

  • Travel booking
  • Itinerary management
  • End user support
  • Report auditing
  • Advanced reporting

Integration Options:

  • SAP
  • Netsuite
  • Salesforce
  • 3rd party integrators

User Satisfaction

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Concur reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Concur. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

274

NEGATIVE SOCIAL MENTIONS

8

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

Concur User Reviews

Jackie

Shelia

11 months ago
Verified
user


Gail

12 months ago
Verified
user


Corey

1 year ago
Verified
user


What are Concur pricing details?

Concur Pricing Plans:
Free trial
Standard Edition
$8/report
Professional Edition
By quote

Standard Edition – $8/report (average price)

  • Expense report creation
  • Expense report approval
  • Automated expense policy enforcement
  • Mobile app
  • Receipt capture
  • Personal card integration
  • Corporate card integration
  • Basic reporting (pre-defined reports)
  • App center access
  • Single sign-on

Optional Services:

  • Itinerary management
  • End user support
  • Report auditing
  • Advanced reporting

Integration Options:

  • QuickBooks
  • Netsuite
  • Salesforce
  • 3rd party integrators

Professional Edition – By quote

  • Expense report creation
  • Expense report approval
  • Automated expense policy enforcement
  • Mobile app
  • Receipt capture
  • Personal card integration
  • Corporate card integration
  • Basic reporting (pre-defined reports)
  • App center access
  • Single sign-on
  • VAT tracking
  • Advanced expense policies
  • Advanced approval workflows
  • Multiple reimbursement accounts

 Optional Services:

  • Travel booking
  • Itinerary management
  • End user support
  • Report auditing
  • Advanced reporting

Integration Options:

  • SAP
  • Netsuite
  • Salesforce
  • 3rd party integrators

What integrations are available for Concur?

  • accounting systems
  • ERP
  • e-receipts of airlines, hotels, restaurants, transportation providers
  • credit card integration

User reviews


User reviews in total: 10

8
1
0
0
1

Average Rating:

Write your own review of this product

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The most favorable review

Shelia

11 months ago


Pros: I use Concur to plan or book for trips. It has become a reliable tool due to its ability to help me create expense reports for those travel options. The idea is to expense for the entire trip and that is what this tool does. I can also add other expenses as I move along to help complete the report. In the case where I have not completed the expense report, the tool reminds me of a pending report that needs my attention. Everything is smooth when it comes to this product. You can even have multiple reports for different departments. The travel options, the tool provides, helps you to find an option based on you tailored needs.

Cons: There is little to dislike about this tool. The interface is a little bit dull and it could use a makeover to make it attractive and user friendly. This would help users to find it easy when it comes to using this product for creating, submitting and approving of expense reports. It is no doubt that Concur has come at a time when creating and approving expense reports is a hectic process. However, it has made it possible and easy to do that due to its great features. Apart from the interface, Concur has come out as the best in the market due to its simplicity and reliable in coming up with expense reports for each department.

The least favorable review

Anonymous Reviewer

5 months ago


Pros: Cannot find any good aspects except for things which should be considered normal, like that it works in a browser.

Cons: Usability overall Stability - data gets lost or mangled up occasionally

Anonymous Reviewer
Report a concern

Published 5 months ago
Verified
user
Cannot find any good aspects except for things which should be considered normal, like that it works in a browser.



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
Dealing with receipts can be a daunting task. You have to pin them together throughout your trip and hope that one or two does not get lost. With Concur this has been...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I use Concur to plan or book for trips. It has become a reliable tool due to its ability to help me create expense reports for those travel options. The idea is to...



What do you think about this review? Great Poor
Published 12 months ago
Verified
user
It is a great tool for tracking your travel expenses. Once you incur expenses during our business related trips, you will be able to use this tool to capture the details...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
It offers a simple interface for anyone to use. When it comes to capturing your receipts, this tool is reliable. It allows you to use your device from anywhere and...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
It is possible to take photos of receipts and then upload then into the application. When you are travelling, you will incur costs that you need to be refunded once you...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
It provides an all-round way through which you can create and submit an expense...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
It has become a reliable solution in terms of tracking and creating expense reports. You can do this for your travel plan as it helps you to create and submit expense...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I really love the mobile app that comes with this tool. This means that I can track my expenses when traveling. It eliminates the need to keep the receipts as you can...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
It was tricky at first, as you would expect with any new tool. It was difficult to get around the features and how they work in term of planning or booking your travel...



What do you think about this review? Great Poor

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