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Concur REVIEW

Accounting & Finance Software

9 user reviews
USER SATISFACTION 96%
OUR SCORE 7.6

What is Concur?

Concur is a suite of travel and expenses management app that aims to make business travels easy to book, manage their costs, and liquidate or bill the expenses. The app can serve the official travel dynamics of both small companies and Fortune 500 corporations. It has four major components: Concur Expense; Concur Travel; Concur Invoice; and Concur for Mobile.

Concur Expense makes it convenient and seamless to track, analyze, and report about business travel spending. An expense can be immediately recorded and approved by taking a picture of receipts. It can also incorporate electronic receipts of airlines, hotels, restaurants, and ground transportation services, as well as credit card purchases. Furthermore, the module can integrate with enterprise resource planning data for greater visibility of your budget and expense.

Meanwhile, Concur Travel features customized trip planning process that lets managers approve or decline request adjustments. The module offers a wide inventory of global travel distribution systems, including negotiated prices and web-only fares. You also get over 25 report templates to document your staff’s travel spend.

Concur Invoice, on the other hand, offers dynamic options to match your invoice and purchase requisition work flows. The module matches purchase orders versus deliverables that helps you to have a tight grip on vendor compliance. Likewise, it features automated vendor payments, such as, ACH, checks, and credit cards. A supplier self-portal allows vendors to check invoices and payments without the need to bug you with calls.

A mobile version for iOS, Android, Blackberry, and Windows Phone is available to help you bring Concur’s major features with you, from booking to invoicing and expense reporting.

Overview of Concur Benefits

  • Capture expense easily by taking pictures of receipts
  • Immediately approve or reject expense via manager access
  • Create reports out of receipts
  • Add car mileage to the report
  • Book your travel on the go
  • Secure online transactions with data encryption and remote wipe capabilities
  • Choose from a broad inventory of global travel suppliers including negotiated rates
  • Choose from more than 25 template reports to quickly create your spend reports
  • Easily integrates with ERP or accounting software for faster budget/expense processing
  • Can incorporate e-receipts of airlines, hotels, restaurants, and transportation providers; saves you time on reporting
  • Automated vendor payments and supplier self-portal means you won’t get as much supplier calls regarding payments and invoices
  • Mobile capable on all four major smartphone OS: iOS, Android, Blackberry, and Windows Phone

Overview of Concur Features

  • Purchase order vs. supplier deliverables matching
  • Supplier self-portal
  • ERP/accounting integration
  • ONESOURCE Inirect Tax compliant (Thomson Reuters)
  • Quick review of travel details
  • Manager access to authorize expenses
  • Online booking with trip segment imports from the app
  • Report attachments
  • iOS, Android, BlackBerry, Windows Phone apps
  • Over 25 template reports
  • ISO 27001, SOC 1 / SSAE16 and PCI certifications and audits
  • credit card integration

What Problems Will Concur Solve?

Be done with the administrative tasks of your employees’ travels so you can focus on your real job

Concur helps you to cut the effort and time to manage your staff’s travel details. Capturing and approving expenses is easy via manager access to images of receipts, while reporting can be created out of receipts so you can quickly receive their travel spend reports. Bookings are also convenient via mobile or online; you have at once a broad selection of travel suppliers in your fingertips; thus, saving you time to search for the best rates.

Work with suppliers closely without the need to get bugged often with details and nuances

You can automate invoice creation and link it with automated payments via credit card, checks, or ACH. On the other end, suppliers can access a self-help portal to check payments and invoices without the need to contact you. To keep a tight control over the travel spend, the app can match your purchase orders versus supplier deliverables.

Skip the mundane process of submitting your department’s travel expense reports to accounting

No more spending a whole day just to liquidate travel expenses. Everything can happen on the spot even while you or your employee is traveling. Receipts are right away captured via picture or e-receipt integration and reports can be generated at once. Details about supplier deliverables and your purchase orders are quickly matched by the app, which you can easily pull out and put in your reports. Because the app can be integrated to your company’s accounting or ERP, you can submit travel spend reports in a cinch without the need to drop by the finances department.

Concur Position In Our Categories

Position of Concur in our main categories:

200

Concur is one of the top 200 Accounting & Finance Software products

200

Concur is one of the top 200
Accounting & Finance Software products


Concur is also listed in the following subcategories:

Category:Position:Category:Position:
Accounts Payable Software#33 Expenses Management Software#39
Time & Expense Management Software#19
Category:Position:
Accounts Payable Software#33
Expenses Management Software#39
Time & Expense Management Software#19

Every business has its own characteristics, and may call for a special Accounting & Finance Software solution that will be designed for their business size, type of customers and staff and even particular niche they cater to. It's not wise to count on getting a perfect services that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Concur reviews first and even then you should remember what the software is intended to do for your business and your employees. Do you require an easy and intuitive service with only elementary features? Will you really use the complex tools required by pros and large enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable app that will fit your budget.

How Much Does Concur Cost?

Concur Pricing Plans:

For the Small Business plan$8/month per user

For the Standard, ConcurForce, Professional, and Premium plans, please visit the website or contact the vendor for a quote.

User Satisfaction

We realize that when you make a decision to buy Accounting & Finance Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Concur reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Concur. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

44

NEGATIVE SOCIAL MENTIONS

8

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Blackberry
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • UK
  • Canada
  • Asia
  • Australia
  • China
  • Germany
  • India
  • Japan
  • Latin America
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • SaaS

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

Concur User Reviews


Kari 4 weeks ago
Verified
user



Gail 4 weeks ago
Verified
user



Simon 1 month ago
Verified
user



Kenneth 1 month ago
Verified
user


What are Concur pricing details?

Concur Pricing Plans:

For the Small Business plan$8/month per user

For the Standard, ConcurForce, Professional, and Premium plans, please visit the website or contact the vendor for a quote.

What integrations are available for Concur?

  • accounting systems
  • ERP
  • e-receipts of airlines, hotels, restaurants, transportation providers
  • credit card integration

User reviews


User reviews in total: 9

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Average Rating:

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The most favorable review

Jackie M.

3 weeks ago


Pros:
Dealing with receipts can be a daunting task. You have to pin them together throughout your trip and hope that one or two does not get lost. With Concur this has been eliminated as you only need to take photos of those receipts and attach them to a report. In short, you can lose the receipts and still manage to track all those expenses provided that you have uploaded them into the product. It makes your work easier as you have little to deal with. The tool helps you to create an expense report and submit it once you conclude your trip for the purpose of reimbursement.

Cons:
It can be difficult when you want to track and record hotel expenses. This is because the rates vary every night and in every hotel. However, Concur assumes that those rates are the same. For example, when you spend in a hotel room a couple of nights, the rates may differ for those nights but this tool assumes those rates to be the same. This means that I have to go back and edit that report to disclose that difference. This also goes for when you spend the night in different hotels. Apart from that, this tool does not integrate with Tripit. It would be better if such integration was available for efficiency when it comes to using this product.

The least favorable review

Kari R.

4 weeks ago


Pros:
It is possible to take photos of receipts and then upload then into the application. When you are travelling, you will incur costs that you need to be refunded once you end your business trip. This tool equips you with the right features and platform to help capture those receipts and create an expense report. In short, you do not have to carry with you all those receipts or pile them in one place to attend them at the end of the month. You can track an expense by scanning the receipt as it happens. All those scanned receipts are stored in one location electronically which makes your work easier. Apart from that, it makes your travels easy to plan and book.

Cons:
There are a few glitches here and there. This tool does not do everything for you, and in some cases, you have to edit some of the details which are not correctly entered by the system. For example, it can categorize breakfast as dinner, which means that I have to go to that report and edit it before submitting. This can be annoying at times. Apart from that, the travel page does not lead as fast as it should be. This may take a few minutes of your time which is not that big of an issue. All in all, the tool does what it promises in terms of tracking what you have spent in your travels and submitting a report for the purpose of reimbursement.

Published 3 weeks ago
Verified
user
Dealing with receipts can be a daunting task. You have to pin them together throughout your trip and hope that one or two does not get lost. With Concur this has been...



What do you think about this review? Great Poor
Published 4 weeks ago
Verified
user
It is possible to take photos of receipts and then upload then into the application. When you are travelling, you will incur costs that you need to be refunded once you...



What do you think about this review? Great Poor
Published 4 weeks ago
Verified
user
It is a great tool for tracking your travel expenses. Once you incur expenses during our business related trips, you will be able to use this tool to capture the details...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I really love the mobile app that comes with this tool. This means that I can track my expenses when traveling. It eliminates the need to keep the receipts as you can...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
It provides an all-round way through which you can create and submit an expense...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
It was tricky at first, as you would expect with any new tool. It was difficult to get around the features and how they work in term of planning or booking your travel...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
It has become a reliable solution in terms of tracking and creating expense reports. You can do this for your travel plan as it helps you to create and submit expense...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I use Concur to plan or book for trips. It has become a reliable tool due to its ability to help me create expense reports for those travel options. The idea is to...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It offers a simple interface for anyone to use. When it comes to capturing your receipts, this tool is reliable. It allows you to use your device from anywhere and...



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