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User review of ConnectWise Automate

Enhanced team productivity

- by Christopher

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

After over a year of using ConnectWis, we can say that the software saved us immense time as it streamlined the process and has zero to minimal room for error.

What aspects are problematic or could work better?

There have been system lags when patching. Worst is when it hangs in the middle of installing software. But these are not deal breakers.

What specific problems in your company were solved by this product?

ConnectWise quickly gained our trust and soon enough it took over the management part. Leaving the management work to ConnectWise helped us grow and thrive in other important aspects of the business.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.