ConnectWise Automate REVIEW

IT Service Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.5

What is ConnectWise Automate?

ConnectWise Automate is a modern remote monitoring and IT service management system focused on boosting the efficiency of small and medium IT teams. As part of a renowned and efficient productivity suite, ConnectWise Automate guarantees better visibility into all aspects of your business, and removes all of your IT team’s delivery roadblocks and support issues.

The remote monitoring and management (RMM) platform works around efficient automation to discover and manage devices, monitor for problems, and automate action. This solution enables users to deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. The same as the rest of this suite, ConnectWise Automate is priced by quote, and you can get it on a price tailored to meet your needs and possibilities.

Overview of ConnectWise Automate Benefits

How will ConnectWise Automate enhance the productivity of your IT team? The system brings under the same umbrella features such as discovery, issue management and patching, progress monitoring, and support automation. At the same time, there are several unique benefits that can be associated to this system:

Improved visibility 

What ConnectWise Automate does most of the time is depicting issues and blind spots in your support environment, and making sure those are eliminated before they’ve actually caused a problem. You can use it to monitor proactively all of your users and devices, and give your technicians an integrated search tool that will save them plenty of time.

Automated IT support

ConnectWise Automation also specializes in eliminating delivery roadbloack, and helps you respond to requests accurately and in time. In such way, the system relieves some of the burden imposed on your IT team, and helps you build a better reputation. At the same time, it helps you automate a number of mundane tasks and operations, and leaves you enough time to focus on your customers’ needs.

Reduced costs & Better Service

One of the biggest benefits of this system is that it allows your IT pros to handle more endpoints at a time, and not sacrifice in such way the quality or speed of the service they’re delivering. This makes ConnectWise Automate a cost-efficient and productive system which helps you keep users satisfied on a budget.

Overview of ConnectWise Automate Features

  • Discovery
  • Management
  • Patching
  • Monitoring
  • Automation
  • Integrations

ConnectWise Automate Position In Our Categories

Position of ConnectWise Automate in our main categories:

50

ConnectWise Automate is one of the top 50 Customer Support Software products

50

ConnectWise Automate is one of the top 50
Customer Support Software products


ConnectWise Automate is also listed in the following subcategories:

Category:Position:Category:Position:
IT Service Management Software#6 Remote Support Software#4
Category:Position:
IT Service Management Software#6
Remote Support Software#4

Every business is different, and can require a particular type of Customer Support Software solution that will be fit for their business size, type of customers and staff and even particular niche they support. We advise you don't count on finding a perfect software that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few ConnectWise Automate reviews first and even then you should remember what the solution is intended to do for your business and your workers. Do you require a simple and intuitive solution with only essential functions? Will you really use the advanced functionalities required by experts and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a trustworthy solution that will match your budget.

How Much Does ConnectWise Automate Cost?

ConnectWise Automate Pricing Plans:

ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy IT Service Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ConnectWise Automate reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ConnectWise Automate. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

27

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are ConnectWise Automate pricing details?

ConnectWise Automate Pricing Plans:

ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.

What integrations are available for ConnectWise Automate?

ConnectWise Automate integrates with the following business systems and applications:

  • ConnectWise Manage
  • ConnectWise Control

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