Extremely easy to use

What are the best aspects of this product?

I'm very impressed by how straightforward ConnectWise is. What used to be several clicks to do is just one or two with ConnectWise. Patching, management, monitoring, and integrations have never been this easy.

What aspects are problematic or could work better?

Some new hires still find it complex so I hope it can in the future offer trainings for faster on-boarding. Also, there are occasional errors when installing agents.

What specific problems in your company were solved by this product?

ConnectWise allows you to be in control of the system as there is plenty of room for customization.

Are you a current user of this product?

Yes